About

FAQ

• Where is the store based?

  Wan Chai, Hong Kong

• Payment method

  We support Paypal payment, If you need to pay by credit card, you can also complete your order by clicking PAYPAL to pay by credit card.

• Do you accept orders placed outside of the US?

  We provide worldwide shipping to most areas in the world, however, due to security reasons, we can’t deliver to military zones. We also do not ship to South Africa and some countries in Latin America.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 10 and 30 business days.

• Can I cancel my order after it has been shipped?

  Sorry after the order has been shipped we can no longer cancel your order. We do however offer a full refund if you wish to return your order.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.